Our Services
Access a wide range of government services online
AI Citizen Service Assistant
AI नागरिक सेवा सहायक
Access a wide range of government services online
Empowering citizens through digital governance
State Seva is an AI-powered citizen service assistant built for Jharkhand — a state where 29% of the land is covered by dense forests, home to tribal communities across the Chotanagpur Plateau and Santhal Pargana. Many citizens in remote forest areas and rural blocks face difficulty accessing government offices for basic services.
State Seva bridges this gap by bringing government service information directly to citizens through AI — whether you're in Ranchi, the Saranda forests of West Singhbhum, or a remote village in Latehar. Get information on certificates, pensions, land records, and more in Hindi, English, or Hinglish — just ask!
Simple steps to access government services
Use the chatbot to ask about any government service
Learn about documents, fees, eligibility and process
Track your application status using reference number
Download your approved certificate in PDF format
Find answers to common queries
To apply for a caste certificate, you need: (1) Aadhaar Card, (2) Ration Card, (3) Voter ID or any other address proof, (4) Self-declaration form, (5) Passport-size photograph. Additional documents may be required based on your specific category (SC/ST/OBC/EBC).
You can track your application by: (1) Logging into your account and checking the dashboard, (2) Using the "Track Application" feature on the homepage with your reference number, (3) Calling the toll-free helpline number with your application details.
Under the State Service Delivery Act, services have defined timelines. Most certificates are processed within 15-30 working days from the date of application. You can check the specific timeline for each service on the service details page.
Yes, you can visit any Common Service Center (Pragya Kendra/Jan Seva Kendra) in your area to apply for services. The CSC operator will help you fill the form, upload documents, and submit the application on your behalf. A nominal service charge may apply.
DSC is required only for government officials who process and approve applications. Citizens applying for services do not need a DSC.
Download important forms and declarations
We're here to help you
State Seva AI Demo
Demo Project
Toll Free: 1800-XXX-XXXX
Office: 0XXX-2401581
support@sahajseva.demo
helpdesk@sahajseva.demo
Monday - Friday
9:00 AM - 5:00 PM
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